The following documents are required when opening a SmartCard account for an individual:

• Your Namibian Identity Document, or
• Drivers licence together with the Namibian Birth Certificate, or
• Passport (if the customer is a foreigner).
  

The following document are required when opening a SmartCard account for a minor:

• The full birth certificate of the minor, and
• Parent’s Namibian Identity Document, or
• Legal guardian’s Namibian Identity Document and Letter from the Magistrate’s courts of Namibia appointing the person as a Legal guardian 

The following information is required when opening a SmartCard for a Business:

• The Namibian Identity Documents of all Members, Directors, etc.
• The Namibian Identity Documents of all Authorised Signatories, if they are not members, directors, etc.
• The registration documents of the business, with the Ministry of Industrialization, Trade and SME Development stamp, or a receipt from the Ministry.
• Other entities need to provide a resolution letter.