The incumbent is responsible for developing marketing plans and executing projects/initiatives that support the broader and long-term marketing strategy. This involves the coordination of projects as well as providing specific support services in advertising and promotions to operational staff in line with parameters set by broad guidelines and the image manual. Furthermore, to provide the full scope of design, advertising, publishing, solutions to the internal and external stakeholders. Responsible for tracking and improving customer service at NamPost.

Additionally, the incumbent is expected to coordinate all Digital activities, with the responsibility for driving quality traffic to the brand through development and stay abreast of competitors digital platforms and new trends developments to provide advice to the Management team on business opportunities and threats.