Registered email is a type of email communication used to certify delivery to recipients. It secures legal evidence of the transmission process including time of sending, delivery time and proof of original contents and attachments.
Registered email is a type of email communication used to certify delivery to recipients. It secures legal evidence of the transmission process including time of sending, delivery time and proof of original contents and attachments.
Registered email is considered the online equivalent to the “old-school registered mail”. It offers the same legal probative value.
Compared to regular email, registered email has greater probative value and legal validity in a court of law, since it proves by itself the act of notifying and the delivery to the recipients with solid and irrefutable electronic evidence.
Regular emails sent with a read receipt does not stand as legal evidence
In summary, registered email provides you with peace of mind when you communicate with third parties in any situation. Unlike conventional email which is often disputed as reliable evidence and cannot be properly tracked and utilized if required.
As with any type of communication, there is a sender – the one who sends the email – and one or several recipients – the ones who receive it.
When sending a registered email, a third party is involved in the process of delivering the email.
An electronic registered delivery service provider (NamPost Digital Solutions - NDS), is responsible for registering the email and its contents, delivering the email to the recipients and securing legal proof of the whole process.
NDS will be attesting to the communication, providing solid evidence related to data transmitted including proof of sending to receipt, and protecting the data transmitted against risks of loss, theft, damage or unauthorized alteration.
As soon as your email is delivered, an evidence receipt including all the digital evidences collected during the email transmission process is issued.
This is a return receipt or a delivery receipt which is a PDF document that serves as probatory evidence with legal certainty that proves who sent what to whom and when.
The Return Receipt is used to verify the authenticity and integrity of your message and its contents.
Although there are many benefits for the customer, the main ones can be summarized with the following criteria’s, namely.
